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Remote Control Cards

Your security is important to us. Here's a great way to put you in control and increase the security of your debit card: Remote Control Cards. It's simple:

  • You control your debit card in real time, right from your smartphone.
  • If your debit card is lost or stolen, you can put a permanent block on the card.
  • You can also temporarily disable your card for any reason:
    • While traveling
    • Worried about a potential data breach at a merchant where you shopped
    • To prevent unauthorized use if you plan to activate the card before each use

See below for screen shots showing the process.

Phone images with remote control cards on screen

  1. Log in to your account from our website or mobile app
  2. Tap the menu icon in the upper left of the screen
  3. In the Services section, select Remote Control Cards
  4. Select the card you want to enable or disable
  5. Choose Active, Disabled, Lost, or Stolen
    • Active means the card is enabled and ready for use
    • Disabled temporarily turns the card off until you re-activate it
    • Lost or Stolen permanently cancels the card

 

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